1. What are liquidation pallets?
Liquidation pallets are bulk lots of unsold or returned merchandise that are sold at a discounted price, typically from retailers or wholesalers.

2. How do I find out what’s in a liquidation pallet?
While we provide general descriptions and category information for each pallet, specific item lists may not be available. However, we ensure that the pallets contain a variety of items within the category you choose.

3. Are the items on the pallet new or used?
Our liquidation pallets can include both new and gently used items, depending on the source and category of the pallet.

4. How do I place an order for a pallet?
You can explore our available pallets on our website, choose the one you’re interested in, and follow the easy checkout process to place your order.

5. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and Bank Transfer. You can find the full list at checkout.

6. How much does shipping cost?
Shipping costs vary based on the size and weight of your order and your location. You’ll see the exact shipping fee during the checkout process before you finalize your order.

7. Do you ship internationally?
Currently, we primarily ship within the U.S. and Canada. However, for international orders, please contact us, and we can explore options with you.

8. How long will it take to receive my order?
Orders typically ship within 3-5 business days. Once shipped, you’ll receive a tracking number to monitor your delivery.

9. Can I pick up my order in person?
Yes, local pickups are available! Please contact us to arrange a convenient time for pickup.

10. What if I receive damaged or defective items?
We strive for quality, but if you do receive damaged or defective items, please reach out to our customer support team within 7 days of delivery for assistance.

11. Do you offer refunds or exchanges on liquidation pallets?
Due to the nature of liquidation sales, we typically offer refunds or exchanges only for specific items. However, customer satisfaction is important to us, so please contact us if there’s an issue.

12. How can I track my order?
Once your order ships, you will receive an email with a tracking number so you can follow your shipment’s journey. You can conveniently input the tracking information you received in the respective fields on our “Track Your Order” page to get an accurate tracking update for your purchased product(s).

13. Are there any membership fees to purchase pallets?
No, there are no membership fees! Anyone can browse and purchase pallets directly from our website.

14. Can I see a detailed list of the items before buying?
Unfortunately, we don’t provide detailed item lists for each pallet. We recommend reviewing the pallet descriptions and photos provided.

15. Do you offer bulk purchase discounts?
Yes! We offer discounts for bulk purchases especially when you are ordering a truckload of merchandise. Please contact our support team for more information on bulk pricing.

16. What categories of pallets do you offer?
We offer various categories, including electronics, home goods, clothing, and much more! Check our website for the latest offerings.

17. Is there a minimum order quantity?
No, you can order as few or as many pallets as you would like!

18. How often do you restock pallets?
We regularly receive new shipments of pallets which depends on our suppliers, so check back frequently to find the latest inventory.

19. What should I do if I have questions not answered here?
If you can’t find the answer you need, please reach out to our customer support team via livechat or via our “contact us page”—we’re always happy to help!

20. Can I sign up for notifications on new arrivals?
Absolutely! You can subscribe to our newsletter to get updates on new arrivals and special promotions.